Check whether ordering is open
Load the AllChinaBuy homepage. If the maintenance notice appears, the agent is not accepting orders and no purchasing, warehousing or shipping service is available.
The CSS buying register
AllChinaBuy is not accepting orders at the moment. Order placement was suspended in May 2026 for a warehouse upgrade, and the website has since displayed a maintenance notice citing an unresolved hacker attack. Until service resumes, its shopping-agent services — purchasing, warehouse receiving, QC photos and parcel consolidation — cannot be used.
<p>AllChinaBuy launched in April 2024 and quickly became popular among buyers using agents to purchase from Chinese marketplaces. At one point it was reported as the second-largest player in the industry, and its parent company is Hong Kong Taohao Wu Technology Co., Ltd. Its primary customer base is in the United States.</p><p>Its role was the standard shopping-agent one: you send the agent a product link, the agent buys the item, receives it at its Chinese warehouse, photographs it, consolidates multiple items into one parcel and then ships that parcel internationally under a shipping line you choose.</p><p>That workflow is currently paused. AllChinaBuy suspended order placement in May 2026 during a warehouse upgrade, with service originally expected back in July. The homepage now shows a maintenance notice stating that an ongoing hacker attack has not yet been fully resolved, and the site remains in upgrade and maintenance status. Because the storefront is closed, no part of the buy-and-ship chain is available to new orders.</p>
Fast growth after its April 2024 launch, which suggests users found the ordering flow and agent service easy to use.
A customer base focused mainly on the United States, so warehouse handling and shipping options were built around that market.
A published support email and public status notices, so buyers with existing orders still have a documented contact route while the site is offline.
Ordering has been suspended since May 2026, so no new purchases, parcel submissions or shipping payments can be made.
The site's own notice cites an unresolved hacker attack — if you have an account, change any reused password and review payment methods.
The July 2026 resumption estimate has already passed without service returning, so treat any future date in official notices as an estimate rather than a promise.
Online customer service would not open on our last check; email is currently the more reliable channel for order questions.
Orders paid for but not yet shipped, and parcels already sitting in the warehouse, have no confirmed handling or shipping timeline.
<p>AllChinaBuy paused order placement in May 2026 for what it described as a warehouse upgrade, with service originally expected to resume in July. That estimate has passed. The site instead displays a maintenance notice saying an ongoing hacker attack has not yet been fully resolved and that the platform is going through an upgrade and maintenance process to protect data.</p><p>What this means in practice: the storefront does not take orders, warehouse intake cannot be scheduled, and no parcel can be submitted for international shipping. Our availability assessment for the platform is <strong>2 / 5 (poor)</strong> — the brand and its history are real, but the service itself is offline with no confirmed return date.</p>
<p>The company is a genuine operator: it launched in April 2024, is owned by Hong Kong Taohao Wu Technology Co., Ltd., and was reported as the second-largest platform in the industry at its peak. The suspension is announced by the operator itself rather than being a silent disappearance, and a support email remains published for order questions.</p><p>Legitimacy of the business is not the same as availability of the service. Until the maintenance notice is lifted, there is no order flow, no warehouse submission and no shipping quote to act on. Buyers should not treat third-party pages that still advertise active AllChinaBuy ordering as confirmation that the platform is back.</p>
<p>A shopping agent exists so you can buy from Chinese marketplaces without a Chinese address or payment method, and so several purchases can leave the country as one parcel. The agent buys the item, receives it in its own warehouse, checks and photographs it, stores it, consolidates it with other items, and then hands the parcel to an international shipping line you select.</p><p>That is why shipping behaviour is the part buyers care most about: the line you choose sets the price per kilogram, the size and weight limits, which goods are accepted, whether tracking is reliable, and how long the transit takes. Most agents publish a shipping calculator, so the cheapest realistic cost is line cost plus any warehouse handling rather than a headline rate. With AllChinaBuy offline, none of these steps can currently be completed there.</p>
<p>If you need to ship a parcel now, established agents with long operating histories are the safer route, among them Superbuy, Kakobuy and Lovegobuy. The factors that matter are operating stability, platform scale, service quality, exchange rate, payment processing fees and shipping cost — exchange rate and processing fees change the final delivered price as much as the shipping table does.</p><p>If you are only browsing, a spreadsheet-style catalog is still useful: it is a product directory that does not collect your information, and the links in it can be used to buy through whichever agent is currently accepting orders.</p>
Load the AllChinaBuy homepage. If the maintenance notice appears, the agent is not accepting orders and no purchasing, warehousing or shipping service is available.
When the service is live, you paste product links into the agent's order form, the agent purchases the items domestically in China, and they are delivered to the AllChinaBuy warehouse under your account.
The agent photographs incoming items. You then approve each one for shipping, request an exchange or return, or leave it stored while you build a larger parcel.
You choose a shipping line, confirm the declared value and any restricted-item rules, approve the consolidated weight, and pay international shipping. The agent dispatches the parcel and issues tracking.
Email [email protected] with your order number and ask for a written status update on payment, warehouse storage or dispatch, and keep the reply.
<p><strong>Start with the status check.</strong> Open the AllChinaBuy homepage before you plan anything. If the maintenance notice is showing — as it was on our latest check — the agent is not accepting orders, and there is no shipping step to plan around. Do not send money to any address that is not the official site while it is closed.</p><p><strong>How the service works when it is running.</strong> A shopping agent buys on your behalf. You paste product links from Chinese marketplaces into the agent's order form, pay for the items plus a domestic leg of shipping, and wait for them to reach the agent's warehouse. From there you get inspection photos, decide whether to keep, exchange or return each item, and then request international shipping. The agent packs your items together (consolidation), weighs the parcel, and quotes shipping lines — economy, sensitive-goods, branded courier and so on. You pay that shipping fee, receive a tracking number, and the parcel leaves China.</p><p><strong>Cautions while AllChinaBuy is down.</strong> There is no confirmed date for service to return, and the stated cause is a security incident, so treat account credentials and payment details carefully. If you have an order that was paid for but never shipped, or a parcel that was already in the warehouse, email [email protected] from the address on your account with your order number and ask for a written status. Keep that correspondence, because there is no other confirmed support channel: online chat failed to open when we tested it.</p><p><strong>Practical alternative.</strong> If you need to ship now, established agents that have been operating for years — such as Superbuy, Kakobuy and Lovegobuy — are the usual choices, judged on operating history, platform scale, service quality, exchange rate and payment processing fees, and shipping cost. Compare those factors for your own parcel weight and destination rather than relying on any single recommendation.</p>
No. Order placement has been suspended since May 2026, and the homepage displays a maintenance notice citing an unresolved hacker attack. Until that notice is lifted, you cannot buy items, send goods to the warehouse or submit a parcel for shipping.
Yes. The spreadsheet is a product directory and guide that does not collect user information. You can still browse its links, but you must complete the purchase and shipping through whichever agent is currently accepting orders.
Email [email protected], the support address published in the site's notice, with your order number and a written request for status on payment, warehouse storage or dispatch. Online customer service would not open on our latest check, so keep a copy of the email.